Privacy
Newgen Estates Ltd is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have over it.
Last updated: June 2026
Newgen Estates Ltd is a guaranteed rent and property management company registered in England & Wales (company no. 14710612), with its office at Suite 3, Metloc Business Centre, 37 Victoria Road, Romford RM1 2LH. We are the data controller responsible for your personal data and are registered with the Information Commissioner's Office (registration no. ZC133694).
We collect information you provide directly to us — such as your name, email address, phone number and property details — when you complete a form, request a valuation or quote, or contact us by phone, email or WhatsApp. We may also collect limited technical data (such as your IP address and pages visited) through standard website analytics.
We use your information to respond to your enquiry, provide our services, prepare valuations and quotes, manage tenancies and properties, meet our legal and regulatory obligations, and — where you have agreed — to keep you updated about relevant services. We only ever use your details for the purpose you contacted us about. We do not sell your data.
We process your data on the basis of your consent, the performance of a contract with you, our legitimate interests in running our business, and compliance with our legal obligations as a property professional.
We only share your information where necessary to deliver our services — for example with referencing providers, contractors arranging works, deposit protection schemes, or where required by law. Any third parties we use are required to keep your data secure and use it only for the agreed purpose.
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or regulatory requirements.
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
For any questions about this policy or your data, contact us at info@newgenestates.co.uk or on 020 8144 1003.
Newgen Estates Ltd, Suite 3, Metloc Business Centre, 37 Victoria Road, Romford RM1 2LH. ICO registration ZC133694.