You've worked hard for your property. It deserves more than a letting agent who disappears after collecting their fee. We handle everything — finding the right tenant, keeping the property compliant, collecting rent, dealing with maintenance — so you genuinely don't have to.
Two options
Both options come with the same attention to detail and the same direct line to us. The difference is how much of the day-to-day you want us to take off your hands.
We market your property, conduct viewings, fully reference and vet applicants, and handle all the paperwork through to move-in. You take it from there.
Everything in Let Only, plus we run the tenancy day to day — rent collection, maintenance, inspections, compliance, tenant relations. Completely hands-off for you.
Why landlords trust us with their property
Every property we manage gets the same level of attention we'd give our own. That's not a tagline — it's how our team has built every client relationship over a decade in the industry.
Full referencing, employment checks, previous landlord references and credit history — we place tenants we'd be comfortable with in our own property.
Monthly statements sent to you every time rent is collected. You always know exactly what's come in, what's been spent, and what's yours.
24-hour response on maintenance issues. We coordinate contractors, get quotes approved, and keep you informed — without making it your problem.
Gas, electrical, EPC, smoke alarms, CO alarms, How to Rent guide — we keep every certificate current and serve every document correctly.
We inspect managed properties regularly and send you a written report each time — so you always know the condition of your investment.
Newgen is founder-led. When you call, you speak to someone who knows your property — not a call centre or a junior. That accountability runs through everything we do.
Get in touch →Lettings & Management FAQs
Straightforward answers — no jargon, no small print.
How we compare
We believe in transparency — so here's a straight comparison between Newgen, high street agents like haart and Bairstow Eves, and a DIY approach.
| Feature |
Newgen Estates
Guaranteed Rent
|
Newgen Estates
Full Management
|
High Street Agent
haart · Bairstow Eves
|
DIY Landlord
Self-managed
|
|---|---|---|---|---|
| Rent paid if property empty | ✓ Always | ✗ Not covered | ✗ Not covered | ✗ Not covered |
| Management fees | ✓ Zero | Low % of rent | 8–15% of rent | ✗ Your time |
| Tenant finding | ✓ Included | ✓ Included | ✓ Included | ✗ You do it |
| Full tenant referencing | ✓ Included | ✓ Included | ✓ Included | ✗ You arrange |
| 24hr maintenance response | ✓ Included | ✓ Included | ✗ Often slow | ✗ You manage |
| Certificate tracking (gas/elec/EPC) | ✓ Included | ✓ Included | ~ Varies | ✗ You track |
| Renters' Rights Act compliance | ✓ Fully | ✓ Fully | ~ Varies | ✗ You handle |
| Tenant relocation option | ✓ Unique | ✓ Where possible | ✗ Not offered | ✗ Not possible |
| Direct access to decision-maker | ✓ Direct access | ✓ Direct access | ✗ Call centres | — |
| Regular inspection reports | ✓ Included | ✓ Included | ~ At extra cost | ✗ You do it |
| Rent arrears handling | ✓ Not your problem | ✓ Included | ~ Varies | ✗ You handle |
| No upfront fees | ✓ None | ✓ None | ✗ Letting fee | ~ Platform fees |
What our landlords say
"I now have 2 of my properties under their management. Nothing but transparency and great service — rent is always paid on time and all management handled as promised."
"I share my portfolio across many agents. I've had one of my properties with Newgen now into its second year. Consistent and professional throughout."
"Our boiler went down on a Friday morning. As promised, a contractor was out within 24 hours and had it sorted. Exactly the service you want."
Ready to hand it over?
Book a free lettings valuation — we'll tell you what your property can achieve and which service makes the most sense for you. No obligation, no pressure.
